Frequently Asked Questions

My Account

  • How do I reset my login and/or password?

    You can use the ‘Forgot Your Password’ feature on the login page located at https://www.projectalert.com/login.

    You can email us if you have forgotten your user name and we will respond within 24 hours.

  • Can I opt out of receiving the newsletter?

    Yes, after you log in, you can go to the Edit Profile page (which will appear in the drop-down menu next to your name at the top of the home page), and you can deselect the box that appears under your password. You can also use the Contact Us form to send us a request to opt out.